I was at J&R’s today to pick up a couple of items (nothing exciting). While I was waiting for my little USB cable to arrive at the pick-up area, I noticed a little plastic, booth/cage thing. Turned out it was the customer service area. This guy was in this plastic cage all by his lonesome. God I wish we had those back in the day @ Wal-Mart. People get really irate with the customer service peeps. My personal policy back then when I was managing, was that if people came up and were pleasant I’d go out of my way to help them. We even took back items from other stores more than once when people were really nice. But when the people came up with chips on their shoulders before I even got to say “how can I help you” – I didn’t try all that hard. So I’ve remembered that all these years when using customer service, and it usually works. If I’m nice and patient, I usually get what I want. Especially in the south.

Anyhow – I’ve been sitting here working on the computer with my headphones on and I had no idea it was snowing outside. Not that snow really makes a noise, but it did sneak up on me.

PIX OF THE DAY: Sneaky snow
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SONG OF THE MOMENT: Pell Mell – “Salvo”